Privacy Policy (Protection of personal information)
YURON TRADING LIMITED., (here in after “our company”) understands the importance of your provided personal information (including your name, address, phone number, and any other information that could identify you), and will observe the “Act concerning Protection of Personal Information” along with this privacy policy to take the necessary steps to properly manage your information, and strive to protect it as well as continuously reviewing and improving our efforts.
Definition of Personal Information
This privacy policy defines any information that can identify a person, including user ID, name, address, birthday, sex, phone number, email address, means of payment, purchase history and social media account(s) as personal information.
Intended Purpose
Our company may use your personal information for the following purposes:
(1) Management of information regarding members, orders and participation in campaigns
(2) Product sales, charging of various fees
(3) Shipment of orders
(4) Notifications regarding sale campaigns, new product information, and important site operation news
(5) Mail Magazine distribution
(6) Conducting surveys
(7) Point and coupon rewards
(8) Contacting users for confirmation and answering inquiries
(9) Statistical survey or data analysis
(10) Sharing beneficial information to users regarding product development and other service improvements for marketing analysis purposes, various sale campaigns and new product notifications through third party partner companies.
Sharing method: through sending documents or electronic/electromagnetic methods to third parties.
(However, the sharing of personal information with third party companies can be stopped by the request of the user)
(11) Recruitment information
(12) Other purposes conforming to or closely related to the above listed purposes
Provision to Third Parties
Our company, excluding situations when required by law, will not disclose or share individual personal information to third parties that do not have purpose of use indicated without your consent.
However, in the following situations, we may share various information as defined in the previous section as personal information by sending documents or through electronic/electromagnetic methods to third parties.
(1) In the case that disclosure of payment information to related parties is necessary
(2) In the case when it is necessary for the shipment of products, etc. or procedures for packages to pass customs
(3) Disclosure of user and sales information for the purpose of improving our service to third party partner companies
(4) In the case that our business or part of our service is entrusted to a third party
(5) Disclosure of information in the case of a company merger, transfer of business, or other reasons for a succession of business to the inheriting party
(6) When required to in accordance with personal information protection laws, or other laws
Upon requests from our members, personal information as listed in the paragraph above (excluding (6)) will not be shared to any third parties.
Disclosure, inquiry, revision, cancellation, deletion of information
Our company can disclose, inquire, revise, cancel, delete, etc. stored personal information at the request of any user.
Please request this using the designated form with the contact information below.
Cookies
Upon visiting our site, for an improved shopping experience, data is sent to your computer (known as “cookies”) to register and identify your computer.
In your browser settings, you can select not to receive cookies, however it will affect a portion of our services.
Contract Changes
Our company, in accordance with changes in personal information protection policies or the law, reserves the right to change this privacy policy without warning.
Payment/Delivery/Exchange Return
About payment
Postpay system
CJ Logistics
We will choose the courier company that best suits us.
You cannot specify a shipping carrier.
About returns
Conditions for accepting returns:
- Please contact the customer service staff of our website and indicate the items you want to return and the reason. You will receive a reply as soon as possible.
- After receiving our return instructions, please pack the returned items in their original packaging.
- Choose your own logistics company and mail the package at your own expense.
Can I still return an item if it is worn, damaged, or has tags removed?
- Returned merchandise must be unworn, unwashed, undamaged, and have all original tags attached.
- The following items cannot be returned or exchanged: onesies, lingerie, swimwear, jewelry, lingerie, event and party supplies, DIY supplies, pet supplies, beauty and accessories (except scarves, bags and mermaid blankets).
- Items marked non-returnable and free gifts cannot be returned.
Please note:
- Do not send returns to the address on the package. This is not a return address and will affect the processing of your return.
- Please be sure to inspect your return carefully before shipping. We do not accept any products not sold by us.
- If you receive a damaged/defective item, please contact customer service within 24 hours of receipt.
How do I get a refund?
- We will process your request within 5 business days of receiving your return. Refunds will be credited back to your account at your request.
- NOTE: Original shipping and shipping charges are guaranteed non-refundable.
- NOTE: If there is a problem with your return, please contact customer support within 30 days of the order date.